Friday, November 23, 2012

International Cacao Sales


***2012 is when this page was first made... It is now 2017 and we continue to update this page regularly.  It is current!***

IMPORTANT NEWS:  The Guatemalan post office is closed.  WE CAN NOT ACCEPT CACAO ORDERS until  the Post Office reopens

Sorry for the delay.  This notice IS current. Please DO NOT contact us to ask when you can order cacao!  We are overwhelmed... stop!  We will update this blog page as soon as we have news!  We have no control over a third world postal system.
The Guatemalan Post Office is undergoing reorganization and new owners.  They have closed to the public and will not accept boxes from us until further notice.

We request that you DO NOT ORDER CACAO UNTIL WE UPDATE THIS MESSAGE.  We will post any price changes as soon as we know any new postal or tax fees.
Until further notice, any payments received for new cacao orders will be refunded promptly.  We aren't happy with the delay either.
Latest rumor of many is for reopening in May or June, 2017.

More info... excuse the bringing up child labor and all to support the political agenda.  http://www.dominionpaper.ca/foreign_policy/2006/10/06/postcoloni.html
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First time here? Please read all information, as there are important medical reasons some people should not use this cacao and you will find answers to many frequently asked questions.
Returning visitor?  Please read current prices and IMPORTANT ordering information under "HOW TO ORDER" (scroll down).
 


The Food of the Gods… The Food for the Shift
Lava Love Ceremonial Grade Mayan Cacao

“People are totally blown away by the quality and energetic life force in this cacao.”  …Comment a few days after delivery

“thank you for holding this space! I have been working with other medicines for years now but only recently have begun to work with xocoatl medicina. its proving to be the very best possible medicine for my journeywork. cant wait to see what bliss Mistress Cacao bestows upon us as She opens more and more. I was literally shocked how potent of an effect my last ceremony had on my internal work, I was able to do a shared soul retrieval journey with a friend just by talking, no drum or breathwork or anything needed!”  …finding the magic in the holy bean

Each cacao bean is individually hand-peeled by Indigenous women in an Indigenous community, and they throw the poor quality beans to the chickens so you aren't eating the mold.  At about 450 beans per pound (454 gm), it takes me an hour to peel that much... the ladies are a lot faster!  We then sort through these beans a second time on a large white table to remove even more of the poor quality beans and any other trash.  No one else does this... and from what is commonly found in cacao, we don't want to consume for ourselves or sell anything else.

Important Medical Information 
***Note #1:  Most anti-depressants and anti-psychotics do NOT mix with the tryptophan and MAOI's (Monoamine Oxidase Inhibitors) in this cacao… Google your medication! – I have seen some very painful migraine headaches...

***Note #2:  Any real cacao can easily kill dogs, cats, parrots, and horses, who genetically lack the enzyme that metabolically processes the theobromine in cacao.  If they get into enough yummies made from real chocolate, they will have a heart attack and die.  Cats can tolerate more than dogs per body weight, but can still be killed. 


***Note #3:  People with a heart condition, where a 20% increase in heart rate would be a medical emergency, should not drink this cacao, or take very little while they monitor its effect on their heart rate.  However, it does lower blood pressure (cacao is a vasodilator), if your pressure is high!

These notes are all true for any cacao having a significant amount of original compounds... thought few selling such cacao will tell you.


What We Offer

Delivered by the Post Office to any address.  The listed price includes shipping and postage... everything.

Available as:  •finely ground in a solid block of pure cacao (often called paste or liquor), or
                      •hand peeled whole beans with broken pieces (nibs)
You can order both!  Please tell us how many pounds of each, to total a weight we ship.

Shipped in one US/ Guatemalan pound (454 gm) 5 mil thickness heat sealed polyethylene bags.


Our Refund Policy

By placing your order, you are agreeing with this policy.
 

We cannot offer refunds on packages that are returned, unless the error that caused the return is our own.  Sorry.... we have had boxes returned as "undeliverable" with perfect address labeling (and a phone number).

If your box is returned and it is not our mistake, we will send you photos that you can take to your post office.  If you want us to re-send your returned cacao blocks, we will charge you only for the shipping.

We do not re-sell returned cacao... we can use some for ceremonies, but mostly we take the loss.


Lost Packages

Due to postal regulations, we can not start a "missing package" investigation until 8 weeks after your shipment was received by the Guatemalan Postal Service.  We send you that date along with your tracking key. 

If the box is truly lost, as determined by a Guatemalan Postal investigation that we initiate, we will refund the full amount you paid, or send you a new box.  Your Post Office is encouraged to investigate.


Damaged Shipments

We package our cacao and prepare your shipment with the greatest care and attention!  Some boxes do receive rough treatment along the way.  

When a Customs Agency opens a box to examine the contents, they may also cut open individual blocks.  They do not always re-seal the blocks or the box properly.  They usually, but not always, put an "Examined by Customs" sticker on the box, which can tell us where the opening/damage has happened.  On rare occasions, one or a few blocks have been missing after Customs inspection.  

Other damage to blocks has been reported, due to rough handling by the postal carriers.  We do not accept liability for these damaged blocks.

We cannot accept liability for shipment damage or missing contents during travel.


Texture and Look of our Cacao

We do not temper our cacao, a process that alternately heats and cools the chocolate to ‘crystallize’ it and prevent cacao butter separation.  After packaging, the cacao butter begins to separate in the blocks, first forming little white rings (looks like it might be mold – it isn’t!) and eventually turning the entire block dusty grey and crumbly.  This is completely normal. The changing texture does not affect the ceremonial quality or the flavor of the cacao. 


How long do your cacao blocks stay fresh? 


We have used our ground blocks of cacao that were 3 years old and it was wonderful... still at full ceremonial strength, sometimes with a pleasant, slightly fermented flavor... but we consider that it easily keeps 2 years if kept dry, and longer if refrigerated or frozen.  (If refrigerated or frozen, allow it to warm completely to room temperature before you expose it to humid or wet conditions... unless you plan to use it all immediately.)  


Ordering Questions? – Use our email below, same as PayPal.  

Please do not ask questions in this blog’s comments section.  We can't reply here!!!

For general cacao or Cacao Tribe questions, best go to our public Facebook page called "The Cacao Tribe".  https://www.facebook.com/CacaoTribe   Click 'like' to join.

Our Prices

IMPORTANT NEWS:  The Guatemalan post office is closed.  WE CAN NOT ACCEPT CACAO ORDERS until  the Post Office reopens! 

Sorry for the delayThis notice IS current. Please DO NOT contact us to ask when you can order cacao!  We are overwhelmed... stop!  We will update this blog page as soon as we have news!  We have no control over a third world postal system.

The Guatemalan Post Office is undergoing reorganization and new owners.  They have closed to the public and will not accept boxes from us until further notice.

We request that you DO NOT ORDER CACAO UNTIL WE UPDATE THIS MESSAGE.  We will post any price changes as soon as we know any new postal fees or taxes.

Until further notice, any payments received for new cacao orders will be refunded promptly.  We aren't happy with the delay either.

Latest rumor of many is for reopening in May or June, 2017.

More info... excuse the bringing up child labor and all to support the political agenda.  http://www.dominionpaper.ca/foreign_policy/2006/10/06/postcoloni.html

IMPORTANT NEWS:  WE CAN NOT ACCEPT CACAO ORDERS until  the Post Office tells us!   See above


******************************************************************** 


Available as:  finely ground in a solid block (often referred to as paste or liquor)... better for making a drink.... OR..... mostly whole beans with some cracked pieces (nibs).   

The beans keep better, and a good chew or a blender with water is all that is needed for preparation... but it will be a less smooth texture than you get with the blocks, which have been finely ground using our custom designed mill plates.

You can order some of each – please specify how many pounds of each (1 pound = 454 gm).


How to Order

PLEASE... read the "Refund Policy" above... when you place an order, it means you accept and agree with the Refund Policy!!!

HOW TO PAY thru PAYPAL: Send money to our PayPal... 
     Our PayPal account name = our email address [glowtogo AT yahoo DOT com] – (excuse the anti-spam format). 

Please use this email for questions on your order!!!!.

1) We can only send the exact amounts of cacao listed, as we are working with the Guatemala postal rate categories.   PLEASE ORDER IN POUNDS  (not kilos)!!

2) Use the price list for your part of the world.

3) Send money via PayPal in US DollarsWe do not accept other currencies.

4) In the PayPal "notes" section please tell us:

   >>>(# pounds of ground cacao = paste) + (# pounds of peeled beans)...

         the total MUST equal one of the shipping weights we send!!!!

   >>>your preferred email address (if different from your PayPal email)  

                Please use your "preferred email address" for future questions on your order!  


5) SEND US A SEPARATE EMAIL from your preferred email address, and give us all the info we ask for, below. 

PLEASE DO NOT SEND A COPY/SCREENSHOT of your PayPal transaction, we can't copy/paste from it!

In the EMAIL from your preferred email address, TELL US:

1)  how many pounds of blocks (also called paste)
     how many pounds of peeled beans 


2) your shipping informationWE DON'T USE the shipping information from your PayPal account, because it may be old!!!  And we don't re-use shipping info from earlier orders!

Avoid delays!!!  We need your shipping information, with phone number.... in the exact form we describe below.

Your box will be labeled exactly as you write it to us.  We will copy/paste it into our shipping doc ... Or... if what you send is too long, or incomplete, your order will be delayed while we email you, asking for a shorter or corrected version.  

HOW TO WRITE YOUR ADDRESS:

PLEASE follow this 4-line ADDRESS TEMPLATE, so we can copy/paste your address into the shipping form....please replace all the words in the example with your actual shipping info.... and...
 
Please shorten the address where you can, the Guatemalan postal forms are small! 

ADDRESS TEMPLATE: 


Ship-to-Name     phone number  (only one phone, please!)
Address part 1
Address part 2  with postal code
COUNTRY (no postal code or other info... just your country)

Using the template above... 

HERE is how an address should look:

Coco Podtree    ph# 1234567890         <--- ph#  or  tel#
123 S. Chocolate St,  apt 7C             <--- Only Street Address on this line
Cloudforest   AZ   85345                 
USA                                               <--- Only Country on this line

(Thank you for saving us precious minutes by following the example above... it adds up!...
 

Your money will not be refunded if your box can't be delivered because of a bad address, unless WE made the error!


Invoices
 
Those in foreign countries who need an invoice in their own language to pick up the cacao, you may write the PayPal notes in your language, in US$, and email us in English with all your order details, including shipping name, address, and phone – as above.  Calling the cacao roasted (tostado in Spanish) assures it is out of the agricultural product category and into the cooked food product category (which is correct) where import regulations are much easier, especially if you are ordering peeled beans. 

To Germany, note that boxes larger than 6 kg are much more likely to cost you duty on your end.  Israel may have a 10 kilo shipping limit. Norway has a chocolate import tax.

Ordering Questions? – Use our email above, same as PayPal.  Please do not ask questions in this blog’s comments section, we can’t answer.

With thanks to Angela and Jonathan, there is a Facebook page called "The Cacao Tribe", that is our public Facebook presence.  https://www.facebook.com/CacaoTribe   Click 'like' to join.  Please contact us on FaceBook with cacao, but not ordering, questions – we can’t reply to comments on this blog.  

Here are some postal web sites where you can check for tracking numbers...


Paises que poseen la búsqueda de paquetes
Por mdio de su paguina web



A
M
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Guatemala
Canadá
Estados Unidos - USA
México
Costa Rica
Uruguay
Perú
Ecuador
Bolivia
Brasil
Chile
Argentina
C
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R
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B
E

Jamaica






Aruba


O
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A
N
I
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Australia




Nueva Selanda - New Zealand



Europa
Francia - France
España - Spain
Inglaterra - UK
Alemania - Germany
Dinamarca - Denmark
Croacia - Croatia
Suiza - Switzerland
Eslovenia - Slovenia
Finlandia - Finland



A
S
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Emiratosarabes
China
Israel
Singapur
Japon
Http://www.post.japanpost.jp /english/index.html
India
Honk kong
Jordania
Indonesia
A
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Egipto



Sudafrica





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